Business Process Analyst
Core
Drive end-to-end business improvement across multiple functions and geographies by combining business analysis, process modelling, and emerging technology including AI.
Role type
Business Process Analyst
Builds
Optimized business processes, functional specifications, and data-driven solutions for operations, marketing, and product functions.
Domain
Technology-driven entertainment, sports, and gaming platforms.
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Business analysis, process modelling (BPMN 2.0), requirements gathering, stakeholder engagement, process optimization, KPI definition, workshop facilitation, functional specification translation.
Preferred skills
AI and Machine Learning use cases, process automation (RPA), Lean Six Sigma, data analysis, BI tools.
Technologies
BusinessOptix, SAP Signavio, BPMN 2.0.
Responsibilities
Analyse and document business requirements across functions and geographies; Map and model business processes using BPMN 2.0 standards; Use BPM tools to design, analyse, and optimise processes; Conduct as-is / to-be analysis to identify inefficiencies and automation opportunities; Partner with stakeholders to align business needs with technology solutions; Support the identification and evaluation of AI-driven opportunities; Facilitate workshops, process discovery sessions, and stakeholder interviews; Define and track KPIs and process performance metrics.
Seniority
Mid-Senior, hands-on IC
