Full Implementation and Support Executive
Core
Senior executive leading physical payment terminal implementations, client onboarding, and support for payment infrastructure projects.
Role type
Senior Implementation and Support Executive
Builds
Payment terminal deployments, client onboarding processes, and payment infrastructure solutions
Domain
Fintech / Payment Processing / Retail Technology
Required skills
Project management, client relationship management, technical training, payment infrastructure knowledge, B2B/B2C/B2B2C transaction models, IT infrastructure (networks, Windows, Linux), database management (Oracle, SQL Server, PL/SQL), script languages, API integration
Preferred skills
E-commerce payment gateways, commercial automation, POS/POS TEF topology design, electronic statement management, call center support (N2 level)
Responsibilities
Act as focal point for medium to high complexity physical payment projects; develop relationships with payment software houses; evaluate and support clients during onboarding; map client environments and plan deployments; propose infrastructure solutions; ensure compliance with security norms; support Get Atende as N2 for high complexity demands; coordinate with logistics for POS/PINPAD delivery SLAs; manage internal requests for account changes and duplications; propose process improvements.
Seniority
Senior, hands-on IC