Ecommerce Manager
Core
End-to-end responsibility for ecommerce strategy and performance across a client account, bridging trading and marketing to drive growth from acquisition to retention.
Role type
Senior IC Ecommerce Manager (Client Services)
Builds
Digital commerce solutions for global brands (e.g., Coca-Cola, Nestle) via a unified tech platform.
Domain
Digital Commerce / Managed Services / D2C
Deliverable
Product features (site optimization, campaigns) | client delivery
Required skills
Ecommerce strategy, trading calendar management, GA4, budget management, channel coordination (SEO, PPC, Paid Social, CRM), client relationship management, data analysis, commercial awareness (P&L, ROI), site optimization.
Preferred skills
Mentoring junior team members, experience with THG Ingenuity platforms or comparable tools.
Technologies
GA4, THG Personify, 3rd party CRM equivalents
Responsibilities
Own site performance metrics (conversion, AOV, COS), build and manage trading calendar, monitor competitor activity, execute site optimization, set and manage channel budgets, act as central point of contact for marketing channels, manage client expectations and communications, contribute to QBRs.
Seniority
Senior, hands-on IC