Senior Specialist, Service Operations PCN
Core
Manage end-to-end Process Change Notification (PCN) activities, including documentation, tracking, customer communication, and timely closure for semiconductor equipment.
Role type
Senior Specialist, Service Operations (Process Change Management)
Builds
Process change workflows and customer-aligned change documentation for semiconductor equipment
Domain
Semiconductor equipment manufacturing and service operations
Deliverable
dashboards & analysis
Required skills
PCN process management, cross-functional coordination, data analysis, impact assessment, stakeholder communication, Microsoft Excel (PivotTables, reporting), project coordination
Preferred skills
ECN/change management experience, semiconductor manufacturing knowledge, Power BI, project management
Technologies
Microsoft Excel, Power BI
Responsibilities
Manage end-to-end PCN activities including documentation and tracking; Coordinate with Engineering, Quality, and Operations to evaluate process changes; Serve as key customer interface for process changes; Perform data analysis and impact assessments; Prepare reports, dashboards, and trackers; Monitor PCN milestones; Drive continuous improvement of PCN workflows.
Seniority
Senior, hands-on IC