Senior Systems Engineer
Core
Own service readiness and lifecycle support for released semiconductor capital equipment, ensuring efficient global field deployment and sustained product performance.
Role type
Senior Systems Engineer (Sustaining NPI)
Builds
Service infrastructure, upgrade/retrofit kits, technical documentation, and training programs for semiconductor metrology and inspection tools.
Domain
Semiconductor manufacturing equipment (metrology, defect inspection, lithography)
Required skills
system-level troubleshooting, change management, FRU strategy, service BOM management, root cause analysis, cross-functional project coordination, ECO/ECN process knowledge, lifecycle management
Preferred skills
installed-base support, cost-of-service reduction, obsolescence mitigation, repair/refurbishment programs, global rollout planning, electromechanical/optical systems knowledge
Technologies
semiconductor capital equipment, metrology systems, defect inspection tools, lithography equipment
Responsibilities
Own service readiness process for sustaining releases; Represent field service requirements during engineering change reviews; Capture and prioritize Voice of Service feedback; Lead reliability and serviceability improvement initiatives; Define field rollout requirements for CIPs, upgrades, and FCOs; Analyze field reliability and service cost data to prioritize initiatives.
Seniority
Senior, hands-on IC