Engineer II, Global Product Support
Core
System-level technical expert ensuring successful introduction, deployment, and lifecycle support of advanced semiconductor equipment.
Role type
Senior IC semiconductor equipment engineer (product support & NPI)
Builds
Advanced semiconductor capital equipment for chip manufacturing
Domain
Semiconductor equipment / Hardware & Process Engineering
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Semiconductor equipment engineering, System integration (hardware/software/controls/process), NPI leadership, Troubleshooting, Design for Service (DFS), Design for Install (DFI), Root cause analysis, Cross-functional collaboration
Preferred skills
ALD/PECVD/CVD/Epi deposition technologies, Global product support experience, Technical taskforce leadership, Customer escalation management, Master's degree in Engineering
Technologies
Semiconductor process equipment, Hardware, Software, Controls, Process technologies
Responsibilities
Own products throughout lifecycle (concept to release), Lead NPI and Continuous Improvement Program activities, Develop test plans and support field implementation readiness, Drive DFS and DFI initiatives, Troubleshoot and resolve critical product issues, Lead technical taskforces for complex issues, Support global field organizations with technical expertise
Seniority
Senior, hands-on IC