Senior Engineer, Total Product Support
Core
Deliver system-level support for semiconductor equipment, including troubleshooting, tool installation, and field execution to ensure optimal tool performance and successful site start-up.
Role type
Senior IC field engineer (semiconductor equipment)
Builds
Semiconductor manufacturing tools and equipment
Domain
Semiconductor manufacturing / Hardware
Deliverable
physical/clinical work
Required skills
Troubleshooting, root cause analysis, mechanical systems, electrical systems, software integration, process engineering, tool installation, qualification, site start-up, customer support, mentoring
Preferred skills
Experience with diverse technical backgrounds, adaptability in dynamic environments
Technologies
Semiconductor equipment, manufacturing tools
Responsibilities
Perform hands-on troubleshooting and root cause analysis across mechanical, electrical, software, and process domains; Support tool installation, qualification, and new site start-ups; Collaborate with R&D and global teams to resolve technical escalations; Provide on-site customer support to ensure tool performance and uptime; Mentor field engineers and support technical knowledge transfer
Seniority
Senior, hands-on IC