Senior Engineer, Global Product Support
Core
System-level technical expert supporting complex semiconductor equipment from development labs to customer fabs, diagnosing issues, driving root cause analysis, and supporting new product introduction.
Role type
Senior IC system engineer (semiconductor equipment)
Builds
Semiconductor manufacturing tools and systems for high-volume manufacturing
Domain
Semiconductor manufacturing equipment and fab operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
System-level troubleshooting, root cause analysis (RCCA), new product introduction (NPI) support, first-in-fab deployment, yield improvement, cross-functional collaboration, global team coordination, customer-facing technical communication
Preferred skills
Leading global initiatives, mentoring engineers, representing company in customer forums
Technologies
Plasma systems, vacuum systems, gas delivery systems, hardware integration, software controls
Responsibilities
Diagnose and resolve advanced system, hardware, and process issues; drive root cause analysis and implement sustainable solutions; support new product introduction including lab validation and ramp to high-volume manufacturing; lead or support first-in-fab deployments; translate field feedback into design and performance improvements; develop technical documentation and global standards
Seniority
Senior, hands-on IC with leadership potential