Business Technology Analyst
Core
Analyze, optimize, and improve business processes, information systems, and technology solutions to support digital transformation and operational efficiency.
Role type
Business Technology Analyst
Builds
Business and functional requirements, system specifications, process documentation, BI reports, dashboards, and automated solutions.
Domain
Hospitality/Club operations + Enterprise Systems & Data
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Business analysis, process mapping, requirements documentation, system integration, data flow analysis, SQL, Power BI, stakeholder engagement, change management
Preferred skills
Hospitality/club environment experience, AI/automation evaluation, emerging technology adoption
Technologies
Qlik, Power BI, SQL, CRM, ERP, HR, Finance, POS, membership management
Responsibilities
Engage stakeholders to identify business requirements and improvement opportunities; conduct interviews and workshops to define functional/non-functional requirements; analyze existing processes and systems for inefficiencies; translate business needs into technical specifications; evaluate technology solutions and automation opportunities; support BI report and dashboard development; assist with system implementation, testing, and validation; support change management and knowledge transfer.
Seniority
Mid-Senior, hands-on IC
