Business Process Analyst - Automation & Discovery
Core
Analyze operational workflows, uncover automation/AI opportunities, and translate findings into structured problem statements for engineering teams.
Role type
Business Process Analyst (Automation & Discovery)
Builds
Data-driven use cases, process maps, and prioritized initiative pipelines for digital transformation.
Domain
Financial Services / Process Mining & Automation
Required skills
Process analysis, SQL, Python (Pandas), Power BI, Process mining interpretation, Stakeholder engagement, Use-case definition, KPI definition, As-Is/To-Be modeling, Prioritization frameworks
Preferred skills
BPMN, Data Engineering collaboration, Change management
Technologies
SQL, Python, Pandas, Power BI, Celonis, QPR, Power Automate
Responsibilities
Analyze end-to-end operational workflows and detect inefficiencies; Use SQL and Python to explore datasets and quantify patterns; Interpret process mining outputs to validate execution paths; Translate discoveries into delivery-ready use cases with clear problem statements and success metrics; Create as-is and to-be process maps (BPMN); Support prioritization of initiatives based on business impact and complexity.
Seniority
Mid-level, hands-on IC