Senior Data Center IT Technician
Core
L2 IT Technician supporting and maintaining large-scale GPU clusters in a data center environment.
Role type
L2 Data Center Hardware Support Engineer
Builds
High-performance GPU clusters for AI cloud platform
Domain
Data Center Infrastructure / AI Hardware
Deliverable
infrastructure
Required skills
Advanced hardware troubleshooting, Unix/Linux command line, Datacenter server equipment knowledge, Equipment monitoring and data analysis, Basic network troubleshooting
Preferred skills
Advanced network equipment troubleshooting, Driving license type B
Technologies
Unix/Linux, GPU clusters, Server hardware
Responsibilities
Solve hardware related issues with servers involving advanced troubleshooting, Execute workarounds and solutions for hardware problems, Handle L1/L2 tasks through ticket system, Update processes and documentation for IT hardware team, Collaborate with L3 technicians to improve SLA with complex diagnostics, Perform basic network tasks and support