Senior Implementation Support Analyst
Core
Act as PMO for large payment integration projects, supporting clients through implementation, homologation, and technical training while managing relationships with payment software houses and sub-merchants.
Role type
Senior Implementation Support Analyst (PMO focus)
Builds
Payment integration solutions, merchant onboarding, and technical support for payment ecosystems
Domain
Fintech / Payments / Latin America
Deliverable
client delivery
Required skills
Project management, client relationship management, technical implementation support, payment infrastructure knowledge, process improvement, technical training, stakeholder coordination
Preferred skills
Experience with payment gateways, integration testing, cross-functional team leadership
Technologies
TEF, Conciliator, payment integration tools
Responsibilities
Act as PMO for large projects involving payment areas; Develop relationships with payment software houses and sub-merchants; Evaluate and support clients during implementation and homologation; Map client environments and plan deployments; Provide technical support for integration development; Train partners on new distributor implementations; Implement new technologies for pilot clients
Seniority
Senior, hands-on IC
