Senior Technical Program Manager - Data Center Operations
Core
Driving operational performance across data center IT and infrastructure teams through data-driven insights, structured tracking, and cross-team coordination to ensure operational efficiency and continuous improvement.
Role type
Senior Technical Program Manager (Data Center Operations)
Builds
Operational efficiency, performance measurement frameworks, and standardized processes for data center IT and infrastructure teams.
Domain
Cloud infrastructure, data center operations, AI compute environments.
Deliverable
dashboards & analysis
Required skills
KPI and metrics definition, tracking framework establishment, operational review leadership, structured reporting, process standardization, cross-team alignment, SQL, Python or Go, analytical skills with math/statistics foundation.
Preferred skills
ITIL/ITSM processes, GPU clusters/HPC/cloud infrastructure experience, data center network traffic pattern understanding.
Responsibilities
Define and improve KPIs, metrics, and dashboards for data center operations; Establish tracking frameworks to monitor performance and incidents; Lead operational reviews to identify bottlenecks and improvement opportunities; Ensure visibility and accountability through structured reporting; Standardize processes across sites; Collaborate with stakeholders to align operational performance with business goals.
Seniority
Senior, hands-on IC
