Senior Engineer, Field Service
Core
Senior Field Service Engineer responsible for evaluating customer needs, leading site start-ups, managing complex equipment troubleshooting, and mentoring junior engineers for semiconductor capital equipment.
Role type
Senior Field Service Engineer (Semiconductor Capital Equipment)
Builds
On-site equipment evaluations, new site start-ups, and continuous improvement of hardware/software for CVD/PECVD/ALD systems.
Domain
Semiconductor manufacturing / Capital Equipment / Chemical Vapor Deposition (CVD)
Required skills
Complex electromechanical system troubleshooting, structured problem solving, project management, site start-up planning, risk assessment, process improvement, mentoring/coaching, independent problem resolution
Preferred skills
Experience with EPI, CVD, PECVD, or ALD equipment, deep business perspective in semiconductor industry
Technologies
Microprocessor controlled electromechanical systems, CVD, PECVD, ALD
Responsibilities
Evaluate and anticipate customer needs for sustainable solutions; Develop action plans for problem resolution; Lead new site start-ups and conduct risk assessments; Coach and mentor lower-level Field Service Engineers; Manage new project evaluations and present to clients; Define project scope and resource planning; Troubleshoot and repair complex microprocessor-controlled systems.
Seniority
Senior, hands-on IC with mentorship responsibilities