program manager, Coffee Initiatives/Excellence - International
Core
Leads strategy, development, and implementation of coffee quality and excellence initiatives across international markets to ensure consistent execution of Starbucks coffee standards.
Role type
Senior program manager (coffee quality & excellence)
Builds
Scalable systems, processes, tools, and learning solutions for coffee quality and customer experiences
Domain
Food & Beverage / Coffee Industry / International Operations
Deliverable
product features
Required skills
Program management, Strategy development, Stakeholder management, Cross-functional leadership, Risk management, Performance measurement, Change management, International operations, Quality assurance, Resource allocation
Preferred skills
Coffee expertise, Equipment programming, Coaching, Gap analysis
Technologies
None stated
Responsibilities
Lead an internationally applicable Centre of Excellence for coffee brewing, beverage quality, and equipment standards. Establish governance, benchmarks, diagnostic tools, and performance measures to monitor and improve coffee quality. Identify quality and capability gaps and lead targeted mitigation programs. Lead coffee initiatives from strategy through implementation and sustainment. Apply program-management discipline to define scope, governance, milestones, and success measures. Lead complex, multi-year programs across international teams. Align senior leaders, international teams, markets, and licensees around shared goals. Translate coffee strategies into scalable, implementation-ready programs and playbooks.