Global Workplace Svcs Assoc Analyst
Core
Administer and maintain Microsoft 365 Collaboration services and third-party SaaS platforms for 290,000+ users, focusing on governance, automation, and service delivery.
Role type
Junior Microsoft 365 Collaboration Analyst
Builds
Operational efficiency through automation, stable collaboration platforms, and actionable usage reports
Domain
Enterprise IT / Cloud Collaboration / SaaS
Required skills
Microsoft 365 administration, PowerShell scripting, REST API integration, IT Service Management (ITIL), data analysis, incident management, license management
Preferred skills
Python scripting, Microsoft Graph API, dashboard development, ETL processes, identity and access management concepts
Technologies
Microsoft 365, Teams, SharePoint Online, OneDrive, Power Automate, PowerShell, Python, Microsoft Graph, REST APIs, Miro, Smartsheet, Monday.com
Responsibilities
Execute configuration changes and manage permissions/licenses for M365 and third-party platforms; develop automation solutions to streamline administrative processes; generate operational reports and dashboards on platform usage and health; resolve incidents and fulfill service requests; support testing and deployment of new platform features
Seniority
Junior, 0–2 years experience
