Salesforce Functional Lead
Core
Lead internal Salesforce development and optimization projects while partnering with business stakeholders to improve processes across Sales, Operations, Billing, Legal, and Customer Service.
Role type
Senior Salesforce Functional Lead (Product Ownership)
Builds
Scalable Salesforce CRM-based solutions for internal business operations
Domain
Enterprise CRM / Live Entertainment Technology
Deliverable
production ML models | product features
Required skills
Salesforce Platform expertise, Sales Cloud, Service Cloud, Process Automation (Flows, Validation Rules), Apex, SOQL, Lightning Web Components, Requirements Gathering, Solution Design, Stakeholder Management, Agile Product Development
Preferred skills
Consulting or product ownership experience, Coaching/Mentoring, Cross-functional collaboration
Technologies
Salesforce, Apex, SOQL, Lightning Web Components, Flows
Responsibilities
Lead end-to-end Salesforce initiatives from requirements to deployment; Design and implement scalable CRM solutions; Translate business requirements into user stories and functional specs; Partner with stakeholders to analyze and improve business processes; Act as SME and coach colleagues on Salesforce best practices
Seniority
Senior, hands-on IC with leadership responsibilities
