Customer Relationship Coordinator
Core
Support customers throughout the property ownership journey from purchase to post-settlement, coordinating communications, inspections, and events.
Role type
Customer Relationship Coordinator
Builds
Seamless customer experiences for property owners
Domain
Real Estate / Property Development
Deliverable
client delivery
Required skills
Customer service, coordination, administrative support, stakeholder management, defect tracking, settlement administration, Microsoft 365 proficiency, CRM platform usage
Preferred skills
Property/Real Estate sector experience, residential property lifecycle knowledge, travel availability
Responsibilities
Prepare and distribute customer communications, coordinate customer inspections and handovers, manage defect registers and service requests, escalate customer concerns, support settlement administration and customer events
Seniority
Junior, 1-3 years experience
