Assistente de Atendimento | BackOffice Veículos
Core
BackOffice support for vehicle financing, handling N2 support requests, fraud analysis, and operational tasks to ensure compliance and risk mitigation.
Role type
Customer Support Specialist (BackOffice)
Builds
Vehicle financing proposals and customer support responses
Domain
Financial services / Automotive
Deliverable
dashboards & analysis
Required skills
N2 support, fraud analysis, written communication, process management, risk mitigation
Preferred skills
Knowledge of vehicle financing (gravame, CRLV, financing pipeline)
Responsibilities
Analyze N2 support, backoffice, and commercial requests; Draft clear and compliant responses; Interact with partner areas for information and strategy; Execute routine post-sales operational activities; Monitor financing pipeline for accuracy and control.