Quality Lead, Gen AI

New York, NYFull-time$134k–$168k2026-11-04 → 2026-11-10

Core

Lead a team of quality control specialists to measure and improve data quality for frontier-level Generative AI programs, ensuring state-of-the-art data delivery to leading AI customers.

Role type

Senior IC operations/program management lead (Gen AI quality)

Builds

Reliable, scalable quality operations and data pipelines for Gen AI models

Domain

Generative AI / Data Quality / Operations

Deliverable

production ML models

Required skills

Team leadership, process scaling, SQL, analytical problem solving, cross-functional collaboration, product/program management

Preferred skills

AI/ML services experience, data annotation, model evaluation, startup environment experience, building teams from scratch

Technologies

SQL

Responsibilities

Hire, coach, and calibrate a team of quality specialists; translate customer requirements into measurable data quality standards; manage daily quality operations including capacity planning and reporting; analyze quality trends and root-cause defects; lead strategic initiatives to scale quality operations

Seniority

Senior, hands-on IC with team leadership

About scaleai

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.