Solution Architect
Core
Design authority for enterprise customer implementations, translating business objectives into scalable solution designs and providing technical governance from discovery through go-live.
Role type
Senior Solution Architect (Enterprise Software & AI)
Builds
Scalable, production-ready systems for enterprise customers across B2B/B2C SaaS, AI/ML, and data platforms.
Domain
Enterprise Software, AI/ML, Cloud Architecture, Data Engineering
Deliverable
production ML models | product features
Required skills
Enterprise software delivery, Solution/Integration architecture, API design, Event-driven integration, Cloud architecture, Data design, Production operations, Security patterns, Non-functional requirements
Preferred skills
AI system design (RAG, guardrails, observability), Regulated environment experience, Salesforce/Genesys Cloud experience
Technologies
Salesforce, Genesys Cloud, GenAI, RAG, Cloud platforms
Responsibilities
Lead technical discovery and convert business outcomes into architecture and integration requirements; Define solution boundaries, data flows, security patterns, and integration approaches; Produce architecture diagrams, decision records, and implementation guardrails; Review technical designs and identify risks before production; Guide engineers through tradeoffs and escalations; Maintain technical governance across concurrent implementations.
