Solutions Architect Associate
Core
Technical owner of the sales cycle for small and mid-market retailers, handling discovery, scoping, demos, and POCs for supply chain compliance and EDI use cases.
Role type
Associate Solutions Architect (Pre-Sales)
Builds
Standard integration patterns, demo environments, and POCs for ERP/accounting system connectivity
Domain
B2B SaaS, Supply Chain, EDI, Retail
Deliverable
product features
Required skills
EDI (X12, EDIFACT), B2B protocols (AS2, SFTP), REST/SOAP APIs, JSON/XML, Supply chain processes (Order-to-Cash, Procure-to-Pay), AI tool usage, Discovery & scoping, POC execution
Preferred skills
LLM applications, Agentic AI workflows, Mid-market ERP/accounting systems, Retail trading partner compliance
Technologies
EDI, AS2, SFTP, REST, SOAP, JSON, XML, AI tools
Responsibilities
Run discovery sessions to gather business and technology requirements, Explain the business case for Cleo to business owners and IT managers, Recommend and scope standard integration patterns for prospects' ERPs, Demonstrate Cleo solutions via presentations and demos, Complete technical sections of RFI/RFPs and security questionnaires, Manage high volume of concurrent opportunities with short cycle times, Collaborate with Product Management to influence roadmap based on customer feedback
Seniority
Associate, hands-on IC
