Accounting Specialist - Thailand
Core
Guide hotel customers through the end-to-end accounting setup, including chart of accounts mapping, tax configuration, revenue recognition, and integration with third-party ERPs.
Role type
Customer Support & Onboarding Specialist (Accounting)
Builds
Configured accounting environments for hospitality properties connected to downstream financial systems
Domain
Hospitality / Hotel Management Software / Accounting
Required skills
Hotel accounting expertise, PMS-to-accounting integration knowledge, Carmen Accounting proficiency, SaaS platform navigation, Data flow tracing, Troubleshooting integration issues
Preferred skills
Accounting middleware experience, Regional accounting standards knowledge, Technical integration platform experience
Technologies
Carmen, QuickBooks, Xero, NetSuite, M3, Flowaccount, Cloudbeds
Responsibilities
Guide customers through onboarding for accounting features (chart of accounts, tax, revenue recognition), Configure Cloudbeds environments based on customer business processes, Support connections to third-party accounting software and ERPs, Troubleshoot accounting discrepancies and sync issues, Contribute to onboarding documentation and best-practice guides, Collaborate with Product and Engineering to relay customer feedback
Seniority
Mid-Senior, hands-on IC