SailPoint Delivery Manager
Core
Overseeing end-to-end delivery of SailPoint Identity Security projects, ensuring operational excellence and business outcomes.
Role type
Senior Delivery Manager (Identity & Access Management)
Builds
End-to-end Identity and Access Management programs for organizations
Domain
Cybersecurity / Identity and Access Management (IAM)
Required skills
Project management, stakeholder engagement, team leadership, strategic planning, financial performance management, resource planning, risk management, executive reporting, process improvement
Preferred skills
None stated
Technologies
SailPoint
Responsibilities
Lead end-to-end delivery management for SailPoint implementation and advisory engagements; Manage multiple customer projects simultaneously; Act as the primary point of contact for customers regarding project status, risks, issues, and escalations; Partner with Sales and Account teams during pre-sales and post-sales phases; Develop and maintain project plans, schedules, budgets, forecasts, risk registers, and status reports; Monitor project financials, profitability, utilization, and productivity metrics; Collaborate with Resource Management and Delivery Leadership to align staffing strategies; Establish and maintain strong relationships with customers, partners, and internal stakeholders; Provide regular executive-level updates on project health and delivery performance; Work closely with Customer Success teams to drive customer adoption; Identify opportunities to expand services and support business growth; Drive continuous improvement across delivery processes and governance standards; Support issue resolution, risk mitigation, and escalation management; Mentor and coach team members.