Senior Technical Account Manager - EMEA
Core
Serve as the primary technical advisor, platform architect, and strategic partner for LogicGate's enterprise GRC accounts across EMEA, driving adoption and insulating against churn.
Role type
Senior Individual Contributor Technical Account Manager
Builds
Enterprise GRC programs using Risk Cloud platform
Domain
Governance, Risk, and Compliance (GRC) / Enterprise SaaS
Required skills
Technical account management, solutions consulting, executive communication, GRC practitioner experience, SaaS background, AI literacy, regulatory advisory
Preferred skills
European regulatory frameworks (GDPR, DORA, NIS2), low-code/no-code platform configuration, multilingual fluency, GTM tech stack literacy
Technologies
Risk Cloud, Salesforce, Planhat, Gong, Slack
Responsibilities
Map client business processes to Risk Cloud, maintain portfolio health via MSPs and CRM, forecast renewal health and churn risk, educate customers on AI features, apply GRC expertise for compliance frameworks, mentor junior team members
Seniority
Senior, hands-on IC with mentorship responsibilities
