Contributor Experience Manager, Community
Core
Strategic operational role managing a global network of expert contributors for Scale's Generative AI business unit, ensuring engagement and facilitating high-quality human data collection.
Role type
Senior Community Manager (Generative AI Data Operations)
Builds
Global contributor network and engagement programs for AI model training data
Domain
Generative AI / Human-in-the-loop Data Operations
Deliverable
production ML models
Required skills
Program management, community strategy, cross-functional collaboration, data analysis, content creation, stakeholder management, virtual event organization
Preferred skills
SQL, Claude Code, direct people management, experience with large-scale communities
Technologies
Reddit, Slack, Discord, Discourse, SQL, Claude Code
Responsibilities
Create strategies to increase participation and satisfaction; manage communications and execute virtual campaigns; organize events to foster connection; leverage user feedback and metrics to drive operational improvements; draft contributor communications; resolve complex operational challenges
Seniority
Senior, hands-on IC with team leadership
