Product Manager
Core
Product Manager for EMS agencies and fire departments, managing the full product lifecycle from 911 call intake to patient transport and reporting.
Role type
Senior Product Manager (Strategic & Backlog Ownership)
Builds
SaaS products for emergency services (Fire & EMS)
Domain
Public Safety / Emergency Medical Services / Healthcare IT
Deliverable
production ML models | product features
Required skills
Product strategy, backlog management, stakeholder management, AI tooling proficiency, Agile/Scrum, rapid prototyping, cross-functional leadership, data-driven decision making
Preferred skills
Experience with ESO development methodology, knowledge of NERIS/NEMSIS standards, experience with Jira/Confluence/Teams
Technologies
Magic Patterns, Pendo, Jira, Confluence, Teams, Claude
Responsibilities
Define product vision, strategy, and roadmap for Fire and EMS domains; Own and prioritize product backlogs across multiple teams; Use AI tools to draft user stories, triage requests, and generate status reports; Engage with stakeholders to manage competing priorities; Collaborate with design and engineering as a product trio; Manage releases and technical debt allocation; Create enablement documentation and playbooks.
Seniority
Senior, hands-on IC with strategic portfolio oversight