Product Manager, In-Person Giving
Core
Own the Events & Commerce product direction within the In-Person Giving line, enabling nonprofits to sell tickets, merchandise, and accept donations at physical events via a connected digital system.
Role type
Senior IC Product Manager (Events & Commerce)
Builds
A unified Events & Commerce platform integrating ticket sales, check-in, merchandise, food purchases, auctions, and donations for physical events.
Domain
B2B SaaS, Nonprofit Fundraising, Event Technology
Deliverable
product features
Required skills
Product strategy and roadmap definition, end-to-end product ownership, customer research and workflow mapping, requirements and acceptance criteria definition, cross-functional leadership, data-driven decision making, AI-native product development
Preferred skills
Experience with ticketing, event technology, commerce, POS, payments, marketplaces, registration, auctions, mobile applications, contactless payments, hardware-enabled workflows, B2B SaaS, fundraising, nonprofits, CRM integrations, financial reconciliation, SQL, AI for product operations
Technologies
AI tools for research and prototyping
Responsibilities
Define product thesis and sequenced roadmap for Events & Commerce; map complete event workflows from purchase to follow-up; write clear requirements and decision records; lead discovery with stakeholders including event operators and donors; make scope and trade-off decisions with Engineering and Design; launch through EAPs and measure adoption metrics; use AI for workflow analysis and specification quality.
Seniority
Senior, hands-on IC