Product Manager, In-Person Giving
Core
Own the Events & Commerce product direction within the In-Person Giving line, enabling nonprofits to sell tickets, merchandise, and accept donations at physical events via a connected digital system.
Role type
Senior hands-on software product manager (events & commerce)
Builds
A unified fundraising system for ticket sales, check-in, merchandise, food, auctions, and donations at physical events
Domain
B2B SaaS / Nonprofit fundraising / Event technology
Deliverable
product features
Required skills
Product strategy and roadmap definition, end-to-end product ownership, customer research and workflow mapping, requirements and acceptance criteria definition, cross-functional leadership, data-driven decision making, AI-native product development
Preferred skills
Ticketing and event technology experience, POS and contactless payments, mobile and hardware-enabled workflows, B2B SaaS and nonprofit domain knowledge, CRM integrations and financial reconciliation, SQL, AI for research and prototyping
Technologies
AI tools, SQL, CRM systems, payment gateways, mobile frameworks
Responsibilities
Define product thesis and sequenced roadmap for Events & Commerce, map complete event workflows from pre-event to post-event, lead discovery through interviews and live usage observation, write clear requirements and decision records, make scope and trade-off decisions with engineering and design, launch products via EAPs and measure adoption metrics, partner with sales, marketing, and operations on go-to-market
Seniority
Senior, hands-on IC