IT Support Engineer
Core
IT specialist ensuring secure, compliant IT solutions and empowering employees with access to corporate systems.
Role type
IT Support Engineer
Builds
Secure, compliant IT infrastructure and employee access management
Domain
Fintech / Consumer Lending
Deliverable
infrastructure
Required skills
Identity management (Okta, SSO/SAML), MDM solutions (Apple environments), compliance frameworks (PCI, SOC2, HIPAA), help desk ticketing systems, endpoint security, IT Service Management best practices
Preferred skills
Vendor planning, stakeholder coordination, requirement generation
Technologies
Okta, Google Workspace, Slack, Zoom, 1Password, Iru/Kandji, Intune, Gitlab, Terraform, AWS, Datadog, Jira Service Management
Responsibilities
Manage access to corporate systems and perform regular access audits; Partner with IT managed service provider for helpdesk operations and hardware management; Monitor SOC2 compliance and resolve issues; Collaborate with DevOps and Security Engineering on technology integration; Improve technology choices and usage through procurement and roll-out planning
Seniority
Individual Contributor