Service Manager, Robot Technicians
Core
Lead a team of technicians to diagnose, repair, and maintain autonomous humanoid robots, ensuring high uptime and operational efficiency.
Role type
Service Manager for autonomous humanoid robots
Builds
Service operations for internal fleets and customer deployments
Domain
Robotics / Autonomous Systems
Deliverable
physical/clinical work
Required skills
Team leadership, service operations management, safety compliance, customer experience management, process improvement (Lean), business metrics analysis, troubleshooting electromechanical systems
Preferred skills
Robotics service experience, EV service experience, aerospace service experience, experience standing up new service organizations
Technologies
Electromechanical systems, motors, actuators, batteries, sensors, embedded electronics
Responsibilities
Lead daily service and repair operations; Hire, train, and mentor robot service technicians; Champion safety and quality in high-voltage and battery systems; Represent the company to customers; Drive service KPIs including uptime and mean time to repair
Seniority
Senior, hands-on leader
