Senior Operations Technician
Core
Senior Operations Technician supporting roadside network devices and Red-Light Camera equipment across the US and Canada, ensuring uptime and resolving complex technical issues.
Role type
Senior IC Operations Technician (NetOps/Client Excellence)
Builds
Roadside network device uptime and Red-Light Camera image quality
Domain
Transportation technology / Traffic enforcement / Network Operations
Required skills
Remote troubleshooting, Network troubleshooting, Data management, Work order management, SLA adherence, Multi-tasking, Documentation management, Regulatory compliance, Data interpretation, Independent work
Preferred skills
Agile Scrum Certification, Scripting/Programming (PowerShell, VB, Python), Microsoft Suite (Power BI, Viso), Bachelor's or Associate's in IT/CS, 2+ years Operations experience
