ONBOARDING & EMPLOYEE EXPERIENCE ANALYST I
Core
Design and optimize the end-to-end onboarding journey and Employee Experience (EX) initiatives to ensure high-quality integration within the first 90 days for new hires and leaders.
Role type
Senior IC Employee Experience Analyst (Onboarding)
Builds
Onboarding programs, EX initiatives, and global integration processes for a financial super app.
Domain
Financial services / Human Resources / Employee Experience
Deliverable
product features
Required skills
End-to-end onboarding process design, KPI definition and tracking, project management, stakeholder coordination, storytelling with data, leadership onboarding coordination, fluent English communication
Preferred skills
Experience in high-scale fintech or digital banking environments, knowledge of experience metrics (eNPS, pulse surveys), familiarity with AI/automation tools for productivity
Technologies
Documentation tools, spreadsheets, presentation software, workflow management tools
Responsibilities
Structure and evolve the 90-day onboarding journey with rituals and checkpoints; Define and monitor KPIs to measure onboarding effectiveness; Lead onboarding for leaders to ensure cultural alignment; Execute onboarding sessions in English for US-based audiences; Produce scalable onboarding artifacts and guides; Coordinate with internal teams (Talent Acquisition, Training, Tech) to ensure a fluid experience.
Seniority
Mid-Senior, hands-on IC
