Instructional Assistant (IT Support)
Core
Assist lead instructors in teaching IT Support courses to adult learners, managing classroom operations, grading, and providing technical support.
Role type
Instructional Assistant (IT Support)
Builds
IT Support training curriculum and student outcomes
Domain
Education / IT Support
Deliverable
product features
Required skills
IT support, software and hardware support, network administration, classroom management, grading, Salesforce data entry, learning management systems, tutoring
Preferred skills
Teaching experience, CompTIA A+ Certification
Technologies
Salesforce, Learning Management Systems
Responsibilities
Assist instructor with teaching and administration, grade and review assessments, enter student grades, update Salesforce data, monitor class functionality and attendance, provide tutoring to underperforming learners, manage classroom equipment and supplies
Seniority
Entry-level, hands-on IC