Change Management Manager
Core
Manage an enterprise Configuration Control Board (CCB) and lead a portfolio of Process Improvement initiatives to ensure minimal disruption to business operations.
Role type
Senior Change Management Manager
Builds
Enterprise configuration change governance and optimized business processes
Domain
US Federal Government / IT Service Management
Required skills
CCB management, Process Improvement methodologies, Stakeholder engagement, ITIL 4.0, JSIG, Configuration submission oversight, Rollback planning
Preferred skills
Master's degree in business/engineering/operations, Process modelling tools, CBPP, PMP, CPBPM, ITIL certifications
Technologies
ITIL 4.0, JSIG
Responsibilities
Manage CCB activities including configuration submission, evaluation, and approval oversight; Ensure approved changes have minimal disruption by implementing rollback plans; Facilitate Process Improvement initiatives aligned with best practices; Engage with stakeholders throughout CCB and Process Improvement events
Seniority
Senior, hands-on IC