Customer Experience Manager
Core
Manage client events in EMEA and a targeted gifting strategy to enhance client relationships and strengthen brand presence.
Role type
Customer Experience Manager (Events & Gifting)
Builds
Client events, gifting campaigns, and internal enablement programs for the Commercial team
Domain
Financial Data & Analytics (PitchBook)
Deliverable
client delivery
Required skills
Event planning, client relationship management, gifting strategy, cross-functional collaboration, project management, travel coordination
Preferred skills
Marketo, Salesforce.com, automation software, project planning tools, Microsoft Office suite
Technologies
Sendoso, Marketo, Salesforce.com, Microsoft Teams, Asana
Responsibilities
Manage and support the execution of a global client event strategy, with a focus on EMEA-based events; Manage and support the end-to-end event planning process including venue and catering requirements; Oversee and maintain our client gifting platform, Sendoso; Coordinate on-site event needs – printing, giveaways, signage.
Seniority
Mid-Senior, hands-on IC
