Tier 1 Data Center Technician (Active Secret Clearance Required)
Core
Monitoring and maintaining server environments for a Federal Government agency to ensure system availability and reliability.
Role type
Tier 1 Data Center Technician (IC)
Builds
Hosted infrastructure for federal civilian, defense, and intelligence community customers
Domain
Federal government contracting / Data Center Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Server environment monitoring, VMware vSphere client usage, physical server rebooting, ITSM/ticketing systems (ServiceNow), Microsoft 365 suite, cable installation/removal, emergency cooling fan setup, security protocol adherence
Preferred skills
VMware vSphere knowledge
Responsibilities
Monitor and maintain server environment for a Federal Government agency, communicate with stakeholders on system status, collaborate with Systems Administrators to troubleshoot server problems, perform server reboots (physical and virtual), manually ping and test for outages, escalate complex issues to Level 2, escort and monitor un-cleared workers, observe data center conditions and respond to situational issues, move data center equipment and assist with device installation.
Seniority
Entry to Mid-level, hands-on IC
