Tier 1 Data Center Technician (Active Secret Clearance)
Core
Monitoring and maintaining server environments for a Federal Government agency to ensure availability and reliability of critical systems.
Role type
Tier 1 Data Center Technician
Builds
Hosted infrastructure for federal civilian, defense, and intelligence community customers
Domain
Federal government contracting / Data Center Operations
Deliverable
infrastructure
Required skills
server environment monitoring, VMware vSphere client, physical server rebooting, issue escalation, operating procedure adherence, security protocol enforcement, equipment movement, cable installation/removal
Responsibilities
Monitor and maintain server environment for a Federal Government agency, Communicate with stakeholders to provide updates on system status, Collaborate with Systems Administrators to troubleshoot server problems, Perform server reboots (physical and virtual), Manually ping and test systems to resolve outages, Escalate complex issues to Enterprise Level 2 Operations Engineers, Escort and monitor un-cleared workers on-site, Observe data center conditions and respond to situational issues, Move data center equipment and assist with device/cable installation