Senior Product Writer
Core
Creating concise, clear, and helpful microcopy for a revenue intelligence platform used by 5,000+ companies, including product tours, sidebar content, and Help Center articles.
Role type
Senior UX Writer (Product Writing)
Builds
User assistance, product tours, sidebar content, and Help Center documentation for Gong's Revenue AI Operating System.
Domain
SaaS / Revenue Intelligence / AI
Deliverable
product features
Required skills
Microcopy writing, UX content ownership, AI writing tools proficiency, user persona adaptation, content judgment, research-driven decision making
Preferred skills
Experience with complex products, portfolio of shipped content, quick learner, proactive communication
Technologies
Figma, AI writing tools
Responsibilities
Own and manage content needs for product pods; drive writing projects end-to-end in Figma; define and maintain style guides and design systems; collaborate with PMs, engineers, and designers on microcopy; monitor feedback channels to define content priorities.
Seniority
Senior, hands-on IC