Operations Director, Payments
Core
Own payment operations strategies and lead a global team to optimize payment acceptance, performance, and compliance for millions of daily users.
Role type
Director of Payment Operations
Builds
Payment operations processes, fraud prevention strategies, and risk management policies
Domain
Fintech / Gaming / Payments
Required skills
Global payment systems knowledge, fraud prevention, risk management, KYC, compliance, team leadership, data analysis, regulatory awareness
Preferred skills
Tech/fintech/gaming industry experience, complex payment issue resolution
Technologies
None explicitly listed
Responsibilities
Define and manage core payment operations and KPIs; Oversee fraud prevention and risk management strategies; Analyze market trends to improve customer experience; Monitor business metrics for process improvements; Investigate suspected fraudulent activities; Collaborate with product and engineering teams; Recruit, manage, and lead a global team of payment specialists; Establish and enforce compliance directives; Resolve end-user payment issues; Act as primary point of contact with network partners.
Seniority
Director, strategic leadership & team management