Product Writer
Core
Create clear, accurate, plain-language content for web applications, translating complex policy and program rules into user-facing copy to help users complete applications successfully.
Role type
Product Writer (UX Writing)
Builds
User-facing content for web applications, pages, multi-step flows, field-level copy, notifications, and transactional emails.
Domain
US Federal Government / Public Sector
Deliverable
product features
Required skills
Product writing, UX writing, digital copywriting, editing, proofreading, policy simplification, Agile collaboration, design tool familiarity (Figma/Axure), SharePoint workflows
Preferred skills
None stated
Technologies
Figma, Axure, Office suite, SharePoint
Responsibilities
Write and edit user-facing content for web applications and multi-step flows; Write and edit field-level copy, notifications, and transactional emails; Simplify complex policy information while preserving meaning; Collaborate with product, design, research, and policy teams in an Agile environment; Incorporate usability findings and stakeholder feedback into content revisions; Manage review cycles and stakeholder approvals
Seniority
Mid-level (3+ years experience)