Senior Business Process Manager
Core
Drive enterprise-wide process and systems transformation across GTM, Finance, Operations, and Support domains by designing future-state processes, leading automation initiatives, and managing cross-functional change programs. (via careerplan.io/jobs/4720458005-senior-business-process-manager-at-netradyne)
Role type
Senior Business Process Manager (BPM)
Builds
End-to-end business process architecture, automated workflows, and change management programs for Sales, Customer Success, Cloud Engineering, Supply Chain, and Logistics.
Domain
Enterprise Operations / Business Process Management / SaaS
Required skills
Business process design and analysis, Gap analysis (As-Is/To-Be), Cross-functional stakeholder management, Business requirement analysis, Process automation strategy, Change management, UAT planning, Data-driven insights, Salesforce/NetSuite integration knowledge, UX requirements documentation
Preferred skills
Salesforce implementation experience, NetSuite implementation experience, Team management experience
Technologies
Salesforce.com CRM, NetSuite, Tableau, Marketing Tools
Responsibilities
Conduct gap analyses between current and ideal processes; Design future-state processes using industry-standard frameworks; Lead cross-functional initiatives for timely delivery and risk mitigation; Develop comprehensive testing plans including UAT; Implement structured change management processes and training; Evaluate and recommend technologies to enhance business capabilities.
Seniority
Senior, hands-on IC