Hardware Technician
Core
Technical leader for complex hardware operations, server implementation, and troubleshooting in mission-critical raised-floor data center environments.
Role type
Senior Hardware Technician (Data Center)
Builds
Server implementations, decommissioning projects, and optimized data center infrastructure layouts.
Domain
Data Center Infrastructure / Hardware Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Data center hardware operations, server internals, mainframe systems (AS/400, S/390), raised floor management, root cause analysis, vendor coordination, documentation, power/cooling specifications, cabling (fiber/copper), shift handoff management
Preferred skills
Associate's degree in CS/IT, A+/Network+/Server+/CCNA certifications, NOC/Service Desk experience, DCIM tools, virtualization (VMware/Hyper-V), cloud infrastructure (AWS/Azure/GCP), mentoring experience
Technologies
AS/400, S/390, UNIX, Windows Server, VMware, Hyper-V, AWS, Azure, Google Cloud, DCIM tools
Responsibilities
Lead complex hardware installation, troubleshooting, and repair for servers and network devices; Serve as technical escalation point for hardware failures; Design and update raised floor plans and cabinet layouts; Mentor junior technicians on installation and troubleshooting; Perform root cause analysis and implement preventative measures; Coordinate remote data center operations and vendor activities; Verify power connections, cabling, and labeling standards; Execute seamless shift handoffs.
Seniority
Senior, hands-on IC with leadership responsibilities
