AR & Collections Manager
Core
Owns the end-to-end accounts receivable and collections function, managing the full lifecycle from invoice delivery to payment collection, dispute resolution, and cash receipts in a high-volume SaaS environment.
Role type
Senior Manager, Accounts Receivable & Collections
Builds
A scalable, high-performing collections team and optimized cash flow processes for a global SaaS manufacturer.
Domain
SaaS / Manufacturing / Financial Operations
Required skills
DSO management, collections lifecycle ownership, credit policy design, team leadership, process automation, financial reporting, stakeholder management, internal controls, cash application, ACH migration strategy
Preferred skills
Experience with NetSuite and Salesforce, knowledge of Coupa or Ariba, background in high-growth SaaS billing environments
Technologies
NetSuite, Salesforce, Coupa, Ariba, BI tools
Responsibilities
Design and monitor collection goals including DSO targets and aging reduction; lead the strategic migration of customers from checks to ACH/EFT; manage customer disputes and billing discrepancies; build and coach a team of AR and collections staff; produce weekly AR flash reports and monthly aging analyses; enforce internal controls and standard operating procedures for collections workflows.
Seniority
Manager, hands-on leadership