Associate Claims Advisor Auto
Core
Investigate, negotiate, and settle auto insurance claims while educating customers and coordinating vendor services.
Role type
Associate Claims Advisor (Auto) (via careerplan.io/jobs/4716408006-associate-claims-advisor-auto-at-goremutualinsurance)
Builds
Settled claims and customer resolutions
Domain
Insurance / Auto Claims
Deliverable
client delivery
Required skills
Claims investigation, coverage determination, vendor coordination, payment processing, loss assessment, policy review
Preferred skills
Insurance industry experience, call center experience, brokerage experience, CIP designation interest
Technologies
Microsoft Office Suite
Responsibilities
Investigate claims and determine coverage under a customer's policy; Inform and educate customers about the claims process; Arrange and coordinate required vendor services (repairs, appraisals, rentals, towing); Process claims payments and ensure accurate information is captured within our claims system; Review appraisal findings and guide customers through the valuation and settlement process; Assess loss details and damage areas to confirm coverage applicability, including ordering police reports and contacting witnesses when necessary.
Seniority
Associate, entry-to-mid level