Senior Manager, ECM Policy & Portfolio Analytics
Core
Designing and delivering credit risk policies and portfolio analytics to manage customer accounts and ensure strong returns for the Card product.
Role type
Senior Manager, Credit Risk Policy & Portfolio Analytics
Builds
Credit card policies, portfolio performance dashboards, and strategic business initiatives for the Card product.
Domain
Consumer Finance / Credit Risk
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Credit risk policy design, Portfolio analytics, Strategic business planning, SQL, Excel, Python, Data-driven decision making, Stakeholder partnership
Preferred skills
LLMs and AI-enabled innovation, Consumer finance experience, Consulting background
Responsibilities
Develop and enhance policies such as overlimit authorizations, payment holds, and suspension policies; Provide credit-risk support for product/marketing portfolio initiatives; Partner with product to use payment alerts and digital collections UX to enhance on-time payment rates; Partner with operations on testing/optimizing payment programs and hardships; Develop and support strategic business initiatives such as migration of legacy card product; Ongoing portfolio monitoring of policy actions and outcomes