Application Integration Analyst
Core
Support Point-to-Point (P2P) integrations and external connectivity workflows for EHR interoperability solutions, serving as a key resource for customer support, workflow analysis, vendor coordination, testing, and implementation readiness.
Role type
Mid-level IC Application Integration Analyst
Builds
Interoperability solutions connecting EHR platforms (e.g., Athena, eClinicalWorks) with GeneDx systems via HL7, APIs, and Redox/Corepoint platforms
Domain
Healthcare IT / Interoperability / Genomics
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Healthcare IT support, EHR platform knowledge, interoperability solutions, Point-to-Point integration, workflow analysis, requirements gathering, testing execution, documentation, stakeholder coordination, troubleshooting, ticketing systems
Preferred skills
Experience with Athena, eClinicalWorks, Redox, Corepoint, HL7 interfaces, APIs
Technologies
Salesforce, ServiceNow, Jira, HL7, APIs, Redox, Corepoint
Responsibilities
Monitor, triage, and coordinate resolution of customer-reported integration issues; manage integration lifecycle activities including discovery, testing, and go-live support; develop and execute testing scenarios and validation procedures; create and maintain integration documentation, workflow diagrams, and troubleshooting guides; facilitate workflow discovery and stakeholder discussions for new partners; coordinate troubleshooting efforts across Product, Engineering, vendors, and customer teams.
Seniority
Mid-level, hands-on IC
