Application Integration Analyst
Core
Support Point-to-Point (P2P) integrations and external connectivity workflows for EHR interoperability solutions, serving as a key resource for customer support, workflow analysis, vendor coordination, testing, and implementation readiness.
Role type
Mid-level IC Application Integration Analyst
Builds
Interoperability solutions connecting EHR platforms (e.g., Athena, eClinicalWorks) with GeneDx systems via HL7, APIs, and Redox/Corepoint platforms.
Domain
Healthcare IT / Interoperability
Required skills
Healthcare IT support, Point-to-Point integration, workflow analysis, requirements gathering, test script development, integration documentation, stakeholder coordination, troubleshooting, ticketing systems management.
Preferred skills
Experience with EHR platforms, laboratory systems, Redox, Corepoint, HL7 interfaces, APIs.
Technologies
Salesforce, ServiceNow, Jira, Redox, Corepoint, HL7, APIs.
Responsibilities
Monitor, triage, and coordinate resolution of customer-reported integration issues; manage integration lifecycle activities including discovery, testing, and go-live support; develop and execute testing scenarios and validation procedures; create and maintain integration documentation, workflow diagrams, and troubleshooting guides; facilitate workflow discovery and requirements gathering with customers and vendors.
Seniority
Mid-level, hands-on IC