IT & Workplace Operations Lead
Core
Own end-to-end IT operations, workplace technology, and vendor management to ensure seamless technology and office experiences for employees.
Role type
Mid-level IT & Workplace Operations Lead
Builds
Production-ready IT infrastructure, automated workflows, and functional office environments
Domain
Manufacturing / Robotics / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
IT operations, systems administration, endpoint management, MDM/RMM, Google Workspace, Microsoft 365, networking, Wi-Fi, badge access, vendor management, inventory management, security operations, compliance documentation, AI automation, scripting, API integration
Preferred skills
AI agent development, workflow automation, internal tool building, low-voltage systems knowledge
Technologies
Google Workspace, Slack, Notion, 1Password, Microsoft 365, Apple Business Manager, MDM/RMM, EDR/MDR, VPN, SSO, MFA
Responsibilities
Troubleshoot IT issues across Mac and Windows devices, applications, and connectivity; manage device fleet lifecycle including patching, encryption, and remote management; administer accounts, permissions, licenses, and security controls; maintain hardware inventory and coordinate purchasing; own office technology including networking, AV, and conference rooms; manage workplace vendors and supplies; automate repetitive IT and operations tasks using AI and scripts; partner with external security and IT specialists; support SOC 2 compliance documentation.
Seniority
Mid-level, hands-on IC
