ERP Technical Support Engineer Infor CSI (SyteLine)
Core
Delivering technical solutions, support, and maintenance for the Infor CloudSuite Industrial (CSI) ERP ecosystem to ensure business goals are met.
Role type
Senior ERP Technical Support Engineer (Infor CSI/SyteLine)
Builds
Production ERP configurations, integrations, reporting solutions, and system updates for manufacturing and industrial clients.
Domain
Industrial Manufacturing / Enterprise Resource Planning (ERP)
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Infor CloudSuite Industrial (CSI) administration, SyteLine 10, Mongoose development, SQL Server, .NET, ASP.NET/MVC, Web APIs, HTML, JavaScript, jQuery, SQL, data warehouse design, system security configuration, disaster recovery planning, Agile/Scrum, structured deployment, UI/UX best practices, ITIL processes, manufacturing business processes.
Preferred skills
Microsoft Power Platform, Power BI, basic networking, Lean Manufacturing processes, ITAR/EAR/CMMC regulations.
Technologies
Infor OS, Infor Data Views, Infor Data Lake, IDOs, Microsoft .NET, SQL Server, ASP.NET/MVC, Web Services, HTML, JavaScript, jQuery, Microsoft Power Platform, Power BI.
Responsibilities
Design, configure, and develop ERP system solutions; provide Tier 3+ support and troubleshooting for deployed solutions; perform testing, remediation, and system updates; create documentation and user guides; automate work via scripting; collaborate with power users and technical teams; travel to client sites as needed.
Seniority
Senior, hands-on IC