Sr Business Analyst - IT
Core
Senior Business Analyst bridging manufacturing operations and IT to define, prioritize, and deploy scalable system solutions for inventory, production, and supply chain workflows.
Role type
Senior Business Systems Analyst (Manufacturing/ERP)
Builds
ERP systems, HMI/MES integrations, and process improvements for manufacturing plants
Domain
Manufacturing (residential windows/doors) + Enterprise Resource Planning (ERP)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
requirements elicitation, process mapping, functional specification writing, ERP platform knowledge, shop floor integration (HMI/MES), system deployment leadership, cross-functional coordination, complex system diagnosis, data interpretation
Preferred skills
Lean, Six Sigma, Kaizen, middleware/data mapping, continuous improvement methodologies
Technologies
ERP, Windows, Flow
Responsibilities
Lead collaboration across operations, warehouse, quality, engineering, and IT to convert business needs into system solutions; Analyze and improve end-to-end business processes to increase efficiency and reduce manual work; Own design, deployment, and support of ERP systems aligned with production and supply chain processes; Serve as escalation point for plant-level ERP and HMI issues to resolve complex problems and limit downtime; Oversee integrations between ERP, HMI, and production equipment to ensure accurate data movement; Lead system testing, validation, and user acceptance testing; Partner with corporate IT and vendors to deliver updates, patches, and enhancements; Develop user enablement approaches including training, SOPs, and feedback loops; Lead change management for implementations and process adjustments; Create standardized documentation practices; Use system data to identify trends and drive corrective actions; Support continuous improvement efforts like Lean and Six Sigma; Mentor junior analysts on best practices
Seniority
Senior, hands-on IC
